When you make a call your voice a transmitted through your internet connection. With hosted VoIP phone system, you plug your phones into your computer network.
#Do i need new phones for voip software
The physical switchboard is replaced by software running on a server, which is usually located off your premises and maintained by another company. With a hosted switchboard (recommended). This type of VoIP service is sometimes called hosted VoIP.Physical switchboards cost money to buy and maintain. With a physical switchboard. This type of VoIP service involves installing a switchboard at your premises.Most business choose to use integrated VoIP services. Integrated VoIP services also include functions like voicemail. This means your staff don't have to learn a new way of doing things, because it's just like using any other telephone. Integrated VoIP services allow people in your company to place VoIP calls using a telephone handset which routes calls across the internet.Direct VoIP telephone systems often works out much cheaper than using a normal phone line for international calls, but usually involves placing a call via a headset connected to a computer. Direct VoIP services create a connection across the internet between two people.If you are considering a VoIP system for your small business, there are two main types of VoIP to choose from: When comparing telephone systems for small businesses, VoIP systems are usually cheaper and more flexible than other options. All you need is an alternative location with an internet connection. Because you can redirect calls at will, you can keep on using your usual phone numbers, even if there's a situation that renders your company HQ out of action. You can even redirect your number to another telephone – such as your mobile or an overseas phone number.Īs well as everyday business calling, VoIP can form an important part of your disaster recovery plan. Callers don't need to know your location. With a softphone, calls come to you, wherever you are. If you are suing a VoIP phone system, you can dial from your office number, even if your office is in London but you're currently in Glasgow. Many VoIP telephone systems for business also offer smartphone apps that enable employees to use their own devices as 'softphones', at no extra charge. People in your business can use 'softphones', which allow them to plug a handset in anywhere and make calls from their main business number. VoIP phone systems are also very flexible. Positive customer feedback, like these Nextiva reviews are helpful when shortlisting VOIP providers." So, you just need to find a VoIP provider that meets your needs in terms of plan and functionality. "Today, with the help of VoIP services, companies of any size - from the smallest start up to the largest enterprise - can cut the cost of hardware, national and international calling, and IT staff. Its functionality will help you reduce your phone bills and improve your interaction with customers and remote teams (if you have one.) Nathan Rand of says, "Switching your communication network to a VoIP phone service is a wise move. Savings are usually greatest when you make international calls. And you usually pay nothing for external calls to other VoIP users on the same network as you.Ĭalling regular telephones can also be cheaper with VoIP. That means you can place internal calls for nothing. All calls made within a VoIP network are usually free. Why use VoIP?Ĭompanies are usually first attracted to VoIP by the prospect of reducing costs. You get a standard telephone number, just like everyone else. And people using normal mobile or landlines can still call you. If you decide to use a VoIP system for your business, you can still call normal phone numbers. This usually involves a one-off set up charge, then a monthly charge for your business VoIP number. You will also need a VoIP/IP telephony provider to set your business VoIP phone system up for you. The handset or headset converts your voice into a digital signal which can be transferred across the internet. To do so, you will need a reliable internet connection and a VoIP-enabled telephone handset. VoIP business phone systems allow you to place the calls you would normally make over a traditional phone line over the internet instead. In this guide, we describe how VoIP phone systems work and how they can help save you money on your business phone bills. Using VoIP business phone systems can be cheaper and more flexible than a traditional business phone line Voice over internet protocol (VoIP) telephone systems - also known as IP phone systems - are a kind of business telephone system where calls are made over the internet instead of using traditional phone lines.
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